Terms and Conditions
Last updated: 20 July 2026
1. Terms of Use for TitleFinder
Your use of this Website is subject to these Terms and Conditions and all applicable laws. By using this Website, creating an account, placing an order, or purchasing any document or service from TitleFinder, you agree to be bound by these Terms and Conditions.
We reserve the right to modify, alter, or amend these Terms and Conditions at any time without prior notice. All amendments are effective immediately upon posting. By continuing to use this Website after any updates, you agree to be bound by the amended Terms and Conditions.
2. Our Services
TitleFinder provides property record search and document retrieval services. This may include current title searches, historical title searches, survey plans, dealing instruments and other property-related documents available from official or third-party record sources.
Documents are delivered digitally by email to the email address you provide at checkout. Delivery timeframes are estimates only and may be affected by manual processing, third-party authorities, official registry availability, technology issues, public holidays, weekends, or other factors outside our control.
3. No Legal, Conveyancing, Financial or Property Advice
TitleFinder is not a law firm, conveyancer, solicitor, settlement agent, financial adviser, property adviser, town planner or building consultant. We do not provide legal, conveyancing, financial, settlement, planning, investment, property or due diligence advice.
Any documents, reports, website content, blog articles, checklists, guides, explanations or customer support responses provided by TitleFinder are for general information and document retrieval purposes only. They are not advice and should not be relied on as a substitute for advice from a qualified professional.
We do not interpret the legal effect of property documents, assess whether a property is suitable for purchase, sale, development, finance, settlement or investment, or advise you on whether to proceed with any transaction. You are responsible for reviewing any documents you purchase and seeking advice from a qualified conveyancer, solicitor, financial adviser, planner or other appropriate professional before acting on title information.
4. Purchases, Delivery and Refunds
By purchasing documents or services from www.titlefinder.com.au, you acknowledge and agree that:
- These Terms and Conditions form the agreement between you and TitleFinder.
- Ordering property documents constitutes an offer by you to purchase. Our acceptance occurs, and the contract is formed, when the document or service is delivered to you.
- You are responsible for ensuring that any document purchased is suitable for your intended purpose.
- You are responsible for entering accurate property details, title references, email addresses and order information.
- We are not responsible for customer input errors, including incorrect property addresses, title references or email addresses.
- We are not responsible for payment processing issues, email delivery problems, registry delays, download errors or other issues outside our reasonable control.
- We are not liable for delays, errors, omissions or limitations in information supplied by third-party authorities, official registries or external record providers.
Refunds are available in accordance with our Refund and Return Policy and your rights under the Australian Consumer Law. Refunds will generally not be provided for customer input errors, including incorrect property address, title reference, product selection or email address.
5. Accuracy and Third-Party Information
We make reasonable efforts to provide accurate information on this Website and to supply the documents ordered by customers. However, property records and related documents may be sourced from official registries, government authorities, third-party providers or external systems. We do not control those sources and do not guarantee that third-party information is complete, current, accurate, available or free from error.
You should verify all information before relying on it and seek appropriate professional advice for your circumstances.
6. Electronic Communications
By using this Website, creating an account, placing an order or emailing us, you consent to receive communications from us electronically. We may communicate with you by email, order notification, customer support message or by posting notices on this Website. You agree that electronic communications satisfy any legal requirements for written communication.
7. Privacy and Personal Information
If you provide us with personal information, it will be handled in accordance with our Privacy Policy and the Privacy Act 1988 (Cth). By using this Website, creating an account, contacting us or placing an order, you acknowledge and consent to our collection, storage, use and disclosure of your information as described in our Privacy Policy.
We will never sell your personal information to third parties.
8. Exclusions and Limitation of Liability
To the fullest extent permitted by law, TitleFinder makes no warranties, guarantees or representations except for those that cannot be excluded under the Australian Consumer Law. All other warranties, conditions or representations, whether express, implied, statutory or otherwise, are excluded.
If you acquire services or products from us as a consumer, the guarantees provided under the Australian Consumer Law will apply and these Terms are to be read subject to those guarantees. Where permitted by law, our liability is limited to the resupply of the services or a refund of the amount paid.
We are not liable for loss arising from your reliance on general website content, blog articles, guides, checklists, third-party information, property records, registry delays, unavailable systems, customer input errors or failure to seek professional advice.
9. Website Availability and Security
We do not guarantee that access to our Website will be uninterrupted, secure or error-free. This Website may be unavailable from time to time due to maintenance, technical issues or circumstances beyond our control.
We are not responsible for data corruption, unauthorised access, malware, viruses or other harmful elements except to the extent required by law.
10. Governing Law
These Terms and Conditions, and the supply of goods and services by us, are governed by the laws of Queensland, Australia. You submit to the non-exclusive jurisdiction of the courts of Queensland in relation to any disputes arising from these Terms and Conditions.
11. General
This Website is owned and operated by TitleFinder (“we,” “our,” “us”). We may assign or transfer our rights and obligations under these Terms and Conditions to another entity at any time without notice. This will not affect your rights under the Australian Consumer Law.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions continue in full force and effect. You acknowledge that you have not relied on any representation not expressly set out in these Terms and Conditions.